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WHAT IS HOSPITALITY:   The Doubletree Brand Promise is to provide the special comforts and acts of kindness that make the traveler feel human again.  We strive to excel at this goal everyday by demonstrating an outgoing and positive attitude with a SMILE on our face!   CAN YOU HELP US KEEP OUR PROMISE?

The Doubletree by Hilton Hotel and Suites Pittsburgh Downtown has been awarded one of the top workplaces by the Pittsburgh Post-Gazette and the Best Places to Work by the Pittsburgh Business Times.  The hotel is in a prime downtown location with excellent access to the Convention Center, PPG Paints Arena, Cultural District and nightlife.  Our restaurant, the Bigelow Grille, is a local organic kitchen and bar.  This is a very exciting time to be a part of the hotel to help us obtain our mission to be “The Best Hotel in Pittsburgh!”  Please stop by the hotel to complete an application or email your resume to careers@doubletreepgh.com.  You can also visit our website at http://doubletreepittdowntown.com/.

FRONT DESK

Guest Service Agent (PT & FT) – The Front Office clerk is responsible to check guest in and out of the hotel.  Other duties include providing exceptional customer service and PBX operation.  Preferred candidate to have one-year Front Desk experience.  Must have excellent telephone and computer skills.  Must be able to work all shifts.

 

Night Audit (FT) – The Night Auditor is responsible for balancing the revenue and expense transactions, which occur each day at the hotel.  Must have knowledge of accounting operations to include all aspects of accounts receivable and accounts payable.  Must have excellent phone and customer service skills as well as computer knowledge.  Previous night audit experience in a hotel environment preferred. The shift is 11:00 p.m. to 7:00 a.m..

 

RESTAURANT

Cook I (FT) – The line cook is responsible for prep work, portion control, garnishing and preparation of dishes according to standards set by the Executive Chef.  Must have previous cooking experience.

 

BANQUETS

Banquet House Person (FT) – The Banquet House Person is responsible for set-up and breakdown of function areas for banquet meetings and functions.  Duties include but are not limited to moving furniture and maintaining a clean storeroom.   Must be able to lift up to 60 pounds throughout the shift, carry furniture, trays and boxes.  Must be able to push risers and chair carts.  Must be able to work all shifts and have excellent customer service skills.  Previous experience preferred but not required.

 

Banquet Server (PT) – Must be willing to work all shifts – flexible hours.  Must possess qualities of a self-starter, quality focused, works well on own as well as with others, willing to do whatever is necessary to WOW our guests, assist other hotel departments when needed.  Must be able to lift up to 30 pounds, reaching and bending also required.  Duties include setting up and servicing coffee breaks, plated and buffet meals and receptions.  Must have basic service knowledge and have worked in a service environment in the past (restaurant, bar, snack shop, retail).  Previous experience preferred but not required.

SALES

Sales Manager – Responsible for increasing awareness of the hotel and selling the property to increase revenue.  Must be self-starting, detailed oriented, possess excellent interpersonal skills and be goal driven.  Computer experience required.  Hotel or Delphi software experience a plus. Some evenings and weekends required.