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WHAT IS HOSPITALITY:   The Doubletree Brand Promise is to provide the special comforts and acts of kindness that make the traveler feel human again.  We strive to excel at this goal everyday by demonstrating an outgoing and positive attitude with a SMILE on our face!   CAN YOU HELP US KEEP OUR PROMISE?

The Doubletree by Hilton Hotel and Suites Pittsburgh Downtown has been awarded one of the top workplaces by the Pittsburgh Post-Gazette and the Best Places to Work by the Pittsburgh Business Times.  The hotel is in a prime downtown location with excellent access to the Convention Center, PPG Paints Arena, Cultural District and nightlife.  Our restaurant, the Bigelow Grille, is a local organic kitchen and bar.  This is a very exciting time to be a part of the hotel to help us obtain our mission to be “The Best Hotel in Pittsburgh!”  Please stop by the hotel to complete an application or email your resume to careers@doubletreepgh.com.  You can also visit our website at http://doubletreepittdowntown.com/.

FRONT DESK

Front Desk Manager – Responsible for the daily operations of the Guest service agents, bellmen, doormen, and van drivers.  Duties include, but not limited to, ensuring the highest quality of customer service from yourself and all team members, helping to interview prospective employees, train new employees, input payroll, employee performance evaluations, ordering front office supplies, post new information on website, assist with technical support, and handle any guest/employee issues. The Front Desk Manager must be organized, detailed oriented and very personable.  Telephone and computer skills a must.   Must have at least one-year supervisory experience.  Must be able to work in a high-pressure environment and available for all shifts.  Previous hotel experience preferred.

 

HOUSEKEEPING

Room Attendant (full-time) – The Room Attendant performs routine duties in the cleaning and servicing of any area, which may be assigned, and supplies the area with the items for the convenience and comfort of our guests.  Previous housekeeping experience preferred but not required.  The position requires the ability to push up to 70 pounds and lift up to 40 pounds.   Must be available to work 9am – 5pm as well as weekends and holidays.

 

RESTAURANT

Restaurant Manager (Assistant)(full-time) – The ideal candidate will have freestanding restaurant management experience. This person would assist in selecting and training staff, creating a casual yet professional feel in the restaurant and providing excellent customer service. Must have extensive knowledge of wines, spirits and beers. Salary commensurate with experience.

Cook I (full-time) – The line cook is responsible for prep work, portion control, garnishing and preparation of dishes according to standards set by the Executive Chef.  Must have previous cooking experience.

Restaurant Server (full-time & part-time) – Qualified candidates must have excellent customer service, sales, and food service skills.  Requires standing and walking throughout the shift.  Must be able to lift up to 30 pounds, reaching and bending also required.   Must be available to work all shifts.  Previous food service experience required.

Room Service Attendant (full-time) – Responsible for the delivery of room service items as well as responsibilities in the restaurant as a busser, other duties as assigned.  Candidates must have excellent customer service skills.  Must be able to lift up to 30 pounds.  Must be able to work all shifts.  Previous food service experience preferred.

Host/Hostess (part-time) – The restaurant greeter is responsible to greet customers and seat them.  Duties include answering phones, assist the servers and clear tables.  Candidates must have excellent customer services skills and have previous experience.  Must be able to start work at 7:00 am for the AM shift.

BANQUETS

Banquet House Person (full-time) – The Banquet House Person is responsible for set-up and breakdown of function areas for banquet meetings and functions.  Duties include but are not limited to moving furniture and maintaining a clean storeroom.   Must be able to lift up to 60 pounds throughout the shift, carry furniture, trays and boxes.  Must be able to push risers and chair carts.  Must be able to work all shifts and have excellent customer service skills.  Previous experience preferred but not required.

 

Banquet Server (part-time) – Must be willing to work all shifts – flexible hours.  Must possess qualities of a self-starter, quality focused, works well on own as well as with others, willing to do whatever is necessary to WOW our guests, assist other hotel departments when needed. Must be able to lift up to 30 pounds, reaching and bending also required.  Duties include setting up and servicing coffee breaks, plated and buffet meals and receptions.  Must have basic service knowledge and have worked in a service environment in the past (restaurant, bar, snack shop, retail).  Previous experience preferred but not required.

SALES

Senior Sales Manager (Full-time) – Responsible for increasing awareness of the hotel and selling the property to increase revenue.  Must be self-starting, detailed oriented, possess excellent interpersonal skills and be goal driven.  Computer experience required. Hotel or Delphi software experience a plus. Some evenings and weekends required.